Blogs & Articles

New research from CIPD and Simply Health surveyed 918 organisations across the UK, covering more than 6.5 million employees and shows that stress is still a growing problem in the workplace. 76%, up from 37% in 2019, of UK businesses have seen an increase in stress-related absence in the last year.

Artificial Intelligence (AI) has become an integral part of the modern workplace. It has revolutionised the way organisations operate, including in the realm of Learning and Development (L&D). AI-based tools and technologies can be used to enhance the effectiveness of L&D initiatives and improve employee performance.

A compassionate leader is someone who leads with heart, takes time to listen, and shows genuine concern for the well-being of others. In this blog, we will discuss what Compassionate Leadership is, why it’s important, and how to become a compassionate leader.

In an ever-growing environmentally conscious world, you may notice or even encourage certain etiquette within your organisation, almost like sustainable bingo you will be able to relate to some of the most common.

What is the first thing that comes to mind when considering internal trainers within an organisation?

Haven't we all been in that position where you’ve walked out of a shop, after going in to buy something specific, a suit for example, only to find yourself leaving with three bags containing a shirt, tie, belt and shoes and not knowing how you ended up with all that stuff? This is upselling at its finest!

One of the most asked questions we get asked is, how to deal with change effectively? Now the most important factor to this is, what type of change is it and what has ultimately driven the change to occur? Good change or bad change? All types of change have the same effect and impact on people, where ultimately something becomes different. However, what type of change is being implemented will also affect how your team handle the news.

Over the years I’ve known many skilled salespeople and the one thing that they all have in common is the ability to close the deal. You will see salespeople who do this with ease and ones who have to put in hard work in order to close the sale. However just because it comes naturally to some, they have all had to be coached and trained in many areas from opening the sale and building rapport to improving their questioning and listening skills.

For all new managers, the whole notion of delegation can be a little daunting; it sounds easy enough, but in practice, all too often delegation turns into simply dumping a task on an unsuspecting colleague. So, what is the difference and how can we ensure that those charged with managing our teams, whether in sales, production marketing etc. are doing the former expertly and not the latter?

Sales professionals and managers read on…

KPIs (Key Performance Indicators) can be described as an umbrella of opportunities, they have hundreds of uses, needs and methods. It's not always easy to wrap your head around what a KPI should include and how you can make these useful for yourself and/or your team. There is a lot of information and varying opinions on how these should be used, and there is no right or wrong answer to this. To make it easier to understand, we have broken down the fundamentals of KPIs into 6 key points, therefore creating the acronym PAMELA to help you remember it.

During a coaching session recently a young, and recently promoted, first line manager posed the question, “What should I write into my business forecast and how can I be sure it’s going to happen?”. Well, as you might imagine, my immediate response to that was that if we knew that, then we’d all be lottery millionaires.