Diagnose your sales team's strengths and weaknesses
Sales Skills Audit
Sales Skills Audit is a powerful diagnostic tool designed to maximise your team's sales performance.
Built on peer-reviewed UK government National Occupation Standards (NOS) for sales, Sales Skills Audit is the only assessment approved by global sales qualification accrediting body the ISM Education.
Sales Skills Audit assesses sales competency in 19 specific skill sets:
Business
- Customer engagement
- Problem-solving
- Negotiations
- Target planning
- Objections
- And more
Customer Contact
- Spotting opportunities
- Using probing questions
- Communicating
- Advising the customer
Engaging the Customer
- Matching customer needs to products or services
- Awareness of competitors
- Understanding the customers needs
- Testing and challenging assumptions
- Keeping abreast of new products
Negotiation and Closing
- Influencing customer expectations
- Negotiating
- Objection handling
Information and Activity Management
- Paperwork management
- Achieving goals, objectives and targets
- Planning and managing activities
Key Benefits
Globally Accredited
Flexible and Adaptable
Increased Leads
Higher Skills
Built for maximising sales skills, identifying skill gaps and improving client retention, Sales Skills Audit is easy to use and effective.
Used in over 40 countries worldwide, Sales Skills Audit comes with a full suite of market-leading sales skills assessment tools. By gathering objective data about the quality of sales skills at an individual or team level, Sales Skills Audit is able to assess sales competency in 19 specific skill sets across five different categories, including customer engagement, problem-solving, negotiations, target planning, objection handling and more.
All of our training programmes attract CPD points and are available as public open courses, in-house training and development courses, and online training.
