This module will focus on what exit interviews are and why they are important, how to prepare for and conduct an effective exit interview and some of the most common mistakes to avoid. This will help managers to be more equipped to manage employee resignations and understand the reasons behind leaving. This will make for a smoother transition and will allow managers to make changes within the workforce, resulting in higher satisfaction, increased productivity and improved workplace efficiency. This will lead to higher retention.
This module is designed for managers, leaders and HR representatives who are in charge of conducting exit interviews.