Maximising Incoming Business Online Training Course

• CPD Points : 1
• Video Duration : 30

The delegate will learn about the essentials of dealing with incoming calls and enquiries and how to make the most of every opportunity. 

• Explain how much opportunity there is in incoming business 
• Describe 7 key questioning areas
• Identify how to create the need 
• Demonstrate how to use gentle bargaining to ensure commitment

This module will benefit anyone with responsibility for developing or handling inbound sales enquires or looking to move into this role.

• WCAG 2.2 Compliant
• Written transcript of everything on screen
• Writing on screen
• Spoken narration throughout lessons
• Clear module navigation
• Ever-evolving and up-to-date content