Course Finder
Choosing the course that's right for you.
Choosing the course that's right for you.
Course Category: Sales, Account Management and Consultative Selling Skills
Managing Customer Relationships Online Training Course
View a Preview Below
- CPD Points : 1
- Video Duration : 30
Aims
The delegate will learn how to manage a customer relationship in order to make the most of every opportunity.
Key Learning Outcomes
- Understand the importance of customer loyalty
- Explain how to delight the customer through managing expectations
- Describe how to turn complaints into advantages
- Give examples of how to proactively build relationships
Who Would Benefit
This module will benefit all salespeople moving into account management, a customer service role or those in need of a refresher.
Module Price - 1 Credit
Price: £25 + VAT
Price: £25 + VAT
Learning Accessibility
- WCAG 2.2 Compliant
- Written transcript of everything on screen
- Writing on screen
- Spoken narration throughout lessons
- Clear module navigation
- Ever-evolving and up-to-date content
Buy Module Now... Click on the purchase option which best suits you:
Related Classroom Courses
Related e-Learning Modules
Need to ask us a question?
Use the submission for below
