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Course Category: Behavioural Skills
Assertive Vs Aggressive Behaviour Online Training Course
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- CPD Points : 1
- Video Duration : 30
Aims
The delegate will learn the key defining factors between assertive and aggressive behaviour and how to act and react accordingly.
Key Learning Outcomes
By the end of this online training course the delegate can:
- Identify the key differences between assertive and aggressive behaviour
- Explain how to express opinions directly whilst respecting others
- Demonstrate how to make appropriate requests and how to refuse requests with confidence
- Recognise how to manage conflict with sensitivity
Who Would Benefit
This module will benefit anyone who builds relationships but either struggles themselves with being assertive or wants to develop strategies for managing situations where others may behave in an aggressive or dominant manner.
Module Price - 1 Credit
Price: £25 + VAT
Price: £25 + VAT
Learning Accessibility
- WCAG 2.2 Compliant
- Written transcript of everything on screen
- Writing on screen
- Spoken narration throughout lessons
- Clear module navigation
- Ever-evolving and up-to-date content
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