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Cross-Cultural Collaboration and Communication Training Course
This course is ideal for professionals working in multinational corporations, international project managers, HR specialists, global team leaders, and anyone interested in enhancing their ability to work effectively across cultures.
It will be particularly beneficial for individuals seeking to improve their communication and collaboration skills in diverse work environments, those preparing for international assignments, and educators involved in multicultural settings.
Understanding and navigating cultural differences are crucial for effective collaboration and communication. This course delves into the profound impact culture has on workplace behaviour and interactions, offering insights into how diverse cultural backgrounds can shape perceptions and communication styles.
By exploring Erin Meyer's Cultural Mapping framework, participants will learn to identify and bridge cultural gaps, fostering more productive international collaborations. This course aims to equip participants with the knowledge and skills to work harmoniously towards common goals in multicultural settings.
- CPD Points: 6
- Training Course Category: Management & Leadership
- Training Course Duration: 1 day
- Training Course Location: Virtual, online or classroom-based
- Define culture and demonstrate an understanding of cultural awareness in a professional context.
- Identify and explain the 8 features of Cultural Mapping as outlined by Erin Meyer.
- Apply Cultural Mapping techniques to enhance collaboration across international teams.
- Analyse how cultural differences influence feedback, communication styles, storytelling, and leadership approaches.
- Develop strategies to adapt personal work practices to interact effectively with colleagues from various cultural backgrounds.
- Defining Culture and Awareness: Gain foundational knowledge with definitions and exercises to enhance cultural awareness.
- Multiculturalism: Explore the benefits and challenges of multicultural environments through interactive exercises.
- Cultural Mapping: Learn Erin Meyer's 8-step methodology to map and understand cultural differences.
- Communication Techniques: Delve into the power of intonation and participate in high context vs low context communication exercises.
- Evaluations and Feedback: Understand the nuances between direct and indirect feedback methods.
- Persuasion Strategies: Explore principle-first versus applications-first approaches in persuasion.
- Leadership Styles: Examine egalitarian versus hierarchical leadership dynamics.
- Decision-Making Processes: Analyse consensual vs top-down decision-making models.
- Building Trust: Differentiate between task-based and relationship-based trust-building techniques.
- Handling Disagreements: Learn strategies for confronting confrontational vs avoidant disagreement styles.
- Effective Scheduling: Compare linear versus flexible scheduling approaches.
- Cross Cultural Consolidation: Integrate and consolidate cross-cultural insights for effective collaboration.
