Tackling Bullying and Harassment in the NHS

Who Would Benefit

Managers, team leaders and supervisors and all other staff.

Course Description

Tackling bullying in the NHS. The 2020 NHS Staff Survey shows that bullying and harassment remains an extensive problem in the health sector with 24 per cent of all NHS staff (one in four people) having reported that they have experienced bullying in some way. This intensive and involving course guides participants to recognise:

What are harassment and bullying?
What is the legal position?
Your role in eliminating harassment and bullying
How your behaviour could be perceived
Planning to prevent harassment and bullying
Bystander actions and encouraging action
How to act if it does happen

At the end of the day, they are helped to prepare personal action plans and commitments to prevent or handle bullying and harassment in their workplaces.

CPD Points: 6
Training Course Category: Healthcare
Recommended No. of Days: 1
Training Course Location: To be determined by Client

Learning Outcomes

Explain what constitutes harmful behaviour
Plan to set boundaries with their teams
Explain the implications of bullying and harassment
Explain the current legal position and how they can help protect all employees
Identify & describe their role as a leader, people manager, team member or bystander
Describe what to do if you feel that they have been a victim of harassment

The Programme Includes:

What we mean by harassment and bullying
What is the culture within the NHS?
The costs of bullying and harassment and the benefits of eliminating them
What the law says and how it affects us
What is your experience of bullying or harassment?
Signs and symptoms
OK or not OK? exercise
How can behaviour be perceived and how we can manage that
What do we have to do to eliminate bullying and harassment?
How to respond to complaints
What if it happens to you?
Bystander actions and empowering bystanders
Individual action planning and personal commitments