Psychological Contract and Emotional Safety

Who Would Benefit

For those interested in creating high-performance teams with higher levels of engagement, increased motivation to tackle difficult problems, more learning and development opportunities, and better performance.

Course Description

“There’s no team without trust,” the highest-performing teams have one thing in common: psychological and emotional safety, the belief that you won’t be punished when you make a mistake. When the workplace feels challenging but not threatening, teams can sustain the broaden-and-build mode.

There are four types of psychological contract, transactional, relational, balanced and transitional (Rousseau 1989)

For those interested in creating higher levels of engagement, increased motivation to tackle difficult problems, more learning and development opportunities, and better team and individual performance.

CPD Points: 6

Learning Outcomes

At the end of this programme the delegate can:

Have an understanding of the concept of the Psychological Contract
Understand the benefits of high levels within teams
Understand the role and behaviours required of a leader practicing Psychological and Emotional safety

The Programme Includes:

Drivers of Psychological Safety
Low psychological safety in teams
High psychological safety in teams
Effective leaders behaviours
Being accessible and approachable
Explicitly inviting input and feedback
Modelling openness and fallibility
Building Trusting relationships
Promoting Emotional Safety
Create a safe learning environment
Support the team with positive resources.
The Psychological Contract in Practice
- Intention - Behaviour – Impact
- Shame, blame, & vulnerability
- Reducing the “threat response”
- Framing, fallibility, and messengers
- Reflection
Personal action planning