Any healthcare professionals who have not received any formal training in negotiation skills.
The course raises awareness of positive ways to approach negotiation, that can be useful for many work situations that focus on needs - not positions,
being inventive about win-win options and making clear agreements.
Good negotiation skills can be useful to:
Arrange part-time working (or, if you are a doctor, a less than full-time programme) which meets your needs
Negotiate with your team/colleagues shifts, work patterns and requests for changes to the plan
Increase your negotiation skills, techniques, experiences and confidence
Improve professional relationships and increase your resilience
At the end of this programme the delegate can:
• Explain negotiation techniques
• State key influencing skills
• Give examples of how to establish control
• Produce a structured approach to negotiating
• Definitions of negotiation
• How to adopt a win-win approach
• Achieve a mutually agreeable desired outcome
• What to trade
• Offering alternatives/compromises
• Building relationships with fellow negotiators
• Tricks & gambits
• Commitment & agreement