Mental Health Awareness for Senior Managers Training Course

Who Would Benefit

Managers should be confident in supporting staff experiencing mental ill-health.

It is important that managers are able to spot the signs of mental ill-health, know how to approach conversations sensitively and how they can support staff experiencing mental ill-health.

Mental health is still the elephant in the room in most workplaces – employees are reluctant to raise the subject, for fear of discrimination, while managers often shy away from the subject, for fear of making matters worse or provoking legal consequences.

Source: Mind & CIPD 2018

Course Description

The course was developed to help people managers overcome these challenges.

CPD Points: 12

Training Course Category: Management & Leadership
Recommended No. of Days: 2 days
Training Course Location: To be determined by Client

Learning Outcomes

Confidently support employee mental health at work
Spot the warning signs of poor mental health
Offer the right support early on
Have the tools, ability and confidence to have sensitive conversations
Intervene when needed, and signpost to the right support when needed

The Programme Includes:

What we mean by stress and mental health problems
Promoting well-being setting out why it is important to make information about mental health and well-being available to all employees
The skills needed to be empathetic and confidently respond to mental health issues
Empathy
Questioning and listening
Building Rapport
Understanding Non-Verbal Communication
Appropriate Non- judgemental language
Assisting tearful and upset employees
Managing reactions from colleagues
The value of a positive approach that prepares individuals and the work environment for good outcomes rather than a negative approach that starts when something goes wrong.
The recruitment process, based both on good practice and on the 2005 Disability Discrimination Act, advises managers on what to ask and what not to ask when recruiting.
Talking at an early stage, monitoring the well-being of staff and the early steps that can be taken when an employee experiences mental health problems.
Keeping in touch during sickness absence
Managing contacts in a sensitive but constructive way.
Returning to work -most people with mental health problems make a successful return to work with effective planning and monitoring of the return to work
Managing an ongoing illness while at work