Creative Problem-Solving & Decision-Making

Who Would Benefit

All employees looking to understand new ways of problem-solving and how to make better, more informed decisions.

Course Description

Delegates will learn how to make decisions and problem-solve using models and creative thinking. This course is designed to help delegates overcome problems and make considered decisions in a practical and creative way. They will learn techniques for breaking out of habitual thought patterns and developing structured problem-solving models. They will learn to use a mixture of creative problem-solving and creative decision-making techniques designed to generate multiple solutions in a variety of situations.

CPD Points: 12
Training Course Category: Personal Development
Recommended No. of Days: 2
Training Course Location: To be determined by Client

Learning Outcomes

At the end of this programme, the delegate can:

• Describe creative thinking strategies
• Explain and understand problem-solving models
• Show how to gather quality information and generate alternative solutions
• Recognise how to make more informed decisions
• Apply an attitude that challenges old patterns and assumptions

The Programme Includes:

What problems do we face?
How the brain works
Left Brain | Right Brain | Lateral Thinking
Using logic - Fishbone | Flow charts
Creative problem solving - Conscious | Subconscious thinking
Brainstorming | Mind Mapping | Zig-zag technique | "What if? And Yes, if?" Technique
Re-framing problems
Challenging old patterns and assumptions | Creating multiple solutions | Using borrowed inspiration
Decision making - Why people procrastinate
People related - Logical | Ethical
Deciding on a decision-making strategy
Decision-making models - Decision tree